PK368 Responsible Gaming

Betting Should Stay Fun

PK368 was built for Pakistani sports fans who want to back their team during a PSL final, place a bet on a T20 international or follow football markets across the week. Betting at its best is part of the entertainment — an extra layer of involvement that makes watching sport more engaging.

But like any activity that involves money, betting carries real financial risk. The odds on every market are designed so that outcomes are uncertain — that is the nature of sport and the nature of betting. No system, no strategy, no streak of good form guarantees a profitable result. Every bet should be placed with money you can genuinely afford to lose, in the same way you might spend on a cinema ticket or a meal out.

PK368 takes this seriously. We have built responsible gaming tools directly into the platform and the app because we believe keeping users in control is better for everyone — including us. A user who bets within their means and enjoys the experience long-term is far more valuable to PK368 than someone chasing losses and ending up in financial difficulty.

This page explains the tools available, what to look out for, how to set your own limits and what to do if betting starts to feel like it is getting out of hand. Please take a few minutes to read it, even if you feel fully in control right now.

Warning Signs to Watch For

Problematic betting rarely appears overnight. It usually develops gradually. These are some of the early signs worth paying attention to — in yourself or in someone you know:

Betting with money set aside for rent, groceries or bills
Feeling anxious or irritable when not able to place a bet
Chasing losses — placing bigger bets to recover what you have lost
Hiding your betting activity from family or friends
Betting for longer than you planned on a regular basis
Feeling like you cannot stop even when you want to
Borrowing money or using credit to fund bets
Neglecting work, studies or personal responsibilities because of betting

If any of these feel familiar, the responsible gaming tools on PK368 are there to help. Use them — that is exactly what they are for.

Built-In Responsible Gaming Tools

Every tool is available directly in your PK368 account settings and the mobile app — no forms, no waiting, no friction

Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit into your PK368 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when you set them. Increases require a cooling-off period before taking effect — reductions apply straight away.

Session Time Reminders

Enable session reminders in app settings to receive a notification after a set period of continuous platform use — for example, 30 minutes or one hour. The notification gives you a summary of your session activity and prompts you to take a break or log out. It is a simple nudge, but it works.

Self-Exclusion

If you feel you need a proper break from betting, use the self-exclusion tool to block access to your account for a set period — ranging from a few weeks to permanent closure. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. It is the right call if you are not in control.

Reality Checks

Reality check notifications pop up at regular intervals during your betting session to show you your net position — how much you have deposited, bet and won or lost in that session. This prevents the kind of mental blur where time and money slip past without you noticing. Enable it from your account settings.

Bet & Loss Limits

Beyond deposit limits, you can also set a cap on your total bet amount or maximum loss within a given period. This is particularly useful for users who deposit in advance and want to prevent a single session from burning through too much of their balance — common during big PSL matches or T20 knockout games.

24/7 Support Access

PK368 support is available around the clock via in-app live chat. If you are experiencing issues with your account, want to enable a tool you cannot find or need to request self-exclusion urgently, message support directly. Agents are trained in responsible gaming and will help you without judgement.

How to Set Your Limits on PK368

Setting responsible gaming limits on PK368 takes less than two minutes. Here is exactly how to do it through the app or website:

Log In to Your Account

Open the PK368 app or visit the website and log in with your registered mobile number and password. If you have biometric login enabled, use that.

Go to Account Settings

Tap the profile icon in the top-right corner of the app, then select "Account Settings" from the menu. On the website, find Settings in the top navigation dropdown.

Select Responsible Gaming

Tap "Responsible Gaming" in the settings menu. You will see all available tools listed — deposit limits, session reminders, reality checks, bet limits and self-exclusion.

Choose and Set Your Limit

Select the tool you want to enable. Enter your preferred limit amount or time period and confirm. Limit reductions and self -exclusion take effect immediately. Limit increases will apply after a short cooling-off period to protect you from impulsive decisions.

Contact Support If Needed

If you cannot find a setting or need urgent help — for example, an immediate self-exclusion during a difficult moment — contact PK368 support via in-app live chat. Support is available 24/7 and will apply the restriction to your account without delay.

Practical Tips for Betting Responsibly

These are straightforward habits that make a genuine difference. They are not complicated — they are just easy to skip when you are caught up in a big PSL match or a T20 final.

Set a budget before you deposit
Decide how much you can comfortably afford to spend — treat it like entertainment money, not an investment. Once it is gone, that is your session done.
Never bet to recover losses
Chasing is how small losses become serious financial problems. If you are down and feeling the urge to bet bigger to get it back, step away from the screen instead.
Keep track of your actual spending
Use the transaction history in your PK368 account to see exactly what you have deposited and withdrawn over the past month. Numbers on a screen are easier to manage than vague feelings about how much you have spent.
Take regular breaks during long sessions
Enable the session timer in PK368 settings. During a long day of cricket coverage or a PSL double-header, it is easy to stay on the platform for hours without noticing. Regular breaks help you stay grounded.
Do not bet under pressure or stress
Betting when you are feeling financially pressured, emotionally stressed or under the influence of anything tends to produce poor decisions. Wait until you are in a clear headspace.
Talk to someone if things feel difficult
If betting is causing stress at home, affecting your relationships or making you anxious, talk to a family member or someone you trust. Keeping it private usually makes the situation worse, not better.
Remember: the house edge is always there
Every betting market on PK368 has a margin built in. Over a large enough number of bets, the platform will always return less than it takes in. Betting is entertainment with a cost — understanding this makes it much easier to manage.

Quick Self-Assessment

Be honest with yourself. Run through these questions and reflect on your answers — there are no right or wrong responses to share with anyone, this is purely for your own self-awareness.

Have you ever spent more on betting in a month than you planned when you started?
Have you ever felt a strong urge to bet during a major match even when you had told yourself you would not?
Have you placed a larger bet than usual specifically to try to recover money you had already lost?
Has anyone at home or in your circle ever expressed concern about how much time or money you spend on betting?
Have you ever felt irritable, restless or on edge when you were unable to place a bet or check odds?
Have you ever borrowed money or used funds earmarked for something else to fund a deposit?
Do you find yourself thinking about upcoming matches or odds at times when you are supposed to be focused on work, studies or family?

If you answered yes to two or more of these questions, it may be worth using PK368's responsible gaming tools to set firmer boundaries — or speaking with someone you trust. This is not a clinical assessment, but it is a useful starting point for honest self-reflection.

Protecting Younger Family Members

PK368 is strictly for users aged 18 and above. If you share a device with younger family members — siblings, children or other household members who are under 18 — please take precautions to prevent them from accessing your account or the PK368 platform.

Suggested Steps for Shared Devices

Always log out of your PK368 account when you are finished, rather than leaving the session open.
Enable biometric login (fingerprint or face ID) on the PK368 app so only you can access the account.
Do not save your login credentials in a browser on a shared device.
Use parental control or screen time management apps on devices accessible to under-18s.
Keep your account password private — do not share it with anyone, regardless of their age.
If a minor has accessed your account, contact PK368 support immediately via in-app live chat.

Under-18 Accounts

If PK368 has reasonable grounds to believe a user is under 18, the account will be suspended immediately pending age verification. Any deposits made by a verified minor will be returned to the original payment method and the account permanently closed. Age verification is non-negotiable.

Responsible Gaming FAQs

Straight answers to the questions we get asked most often

Log in to your PK368 account, go to Account Settings and select Responsible Gaming. From there you can set a daily, weekly or monthly deposit limit in PKR. The limit takes effect immediately. If you want to reduce it, the reduction applies right away. If you want to increase a limit, a cooling-off period applies before the increase becomes active — this is intentional and designed to protect you from impulsive decisions.

No — self-exclusion cannot be reversed during the exclusion period. This is a deliberate feature. The purpose of self-exclusion is to put a firm barrier in place during a period when you feel you need one. If it could be removed immediately on request, it would not provide meaningful protection. At the end of the exclusion period, you can contact support to discuss re-activating your account.

A reality check is a pop-up notification that appears at regular intervals during your session — every 30 minutes, for example. It shows you a quick summary of how long you have been on the platform and your net betting position for the session. It is easy to lose track of time and money during a long day of cricket coverage or PSL matches. The reality check creates a natural pause and prompt to reassess whether you want to continue or log out.

The most effective first step is an honest, non-confrontational conversation. If they are willing to talk about it, encourage them to use the responsible gaming tools on PK368 — particularly deposit limits or self-exclusion — and to speak with a trusted professional. If they are a PK368 account holder and you have serious concerns about their wellbeing, you can contact PK368 support on their behalf via in-app live chat to explain the situation. Support can flag the account for responsible gaming follow-up.

Yes. PK368 uses automated monitoring to identify behavioural patterns commonly associated with problem gambling — such as rapid increases in deposit frequency, significant changes in stake size, extended session durations and repeated chasing behaviour after losses. Where these patterns are detected, the account may be flagged for a responsible gaming review, and the user may receive a direct communication from support. This is not an intrusion — it is part of our commitment to user wellbeing.

Any balance remaining in your account when self-exclusion is applied will be held securely. You can request a withdrawal of your remaining balance at the time of exclusion or when the exclusion period ends. Withdrawals are processed back to the original payment method — JazzCash, Easypaisa, Raast or bank account — that you used for deposits. Contact support via in-app chat to arrange the withdrawal during or after your exclusion period.