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PK368 FAQ – Your Questions Answered

Everything you need to know about your PK368 account, deposits in PKR, Cricket betting, withdrawals, bonuses, and the mobile app — all in one place.

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Browse by Category

Jump straight to the topic you need. From account setup and deposits to live Cricket betting and withdrawals — it is all covered below.

Account & Registration

Learn how to create your PK368 account, verify your mobile number, update your profile details, and keep your login credentials secure at all times.

Deposits & Withdrawals

Find out how to deposit in PKR using JazzCash, Easypaisa, Raast, or Bank Transfer, and how to request fast withdrawals directly to your mobile wallet or bank account.

Cricket & Sports Betting

Understand how PSL, T20, and international Cricket betting works on PK368 — from reading odds to placing live in-play bets during a match.

Bonuses & Promotions

Get clarity on how welcome bonuses, reload offers, and free bets work. Understand wagering conditions so you can use your bonus funds most effectively.

Mobile App Support

Everything you need to know about downloading, installing, and using the PK368 Android app — including troubleshooting steps for common app issues.

Responsible Gaming

Learn about the self-management tools available in your account, how to set spending limits, and how to approach betting as a form of entertainment responsibly.

About This Page

Everything You Need to Know About PK368

PK368 is one of Pakistan's most popular online sports betting platforms, built specifically for users who want fast, reliable access to Cricket, PSL, Football, and Esports markets — all settled in PKR. If you are new to the platform or have been using it for a while and something is not clear, this FAQ page covers the questions our members ask most often.

Whether you are trying to figure out how to make your first deposit via JazzCash, understand how a welcome bonus works, or just want to know how live Cricket betting odds are calculated, you will find a straightforward answer here. We have written these explanations in plain English so that anyone — whether you are a first-time bettor or a regular member — can follow along without any confusion.

How to Use This FAQ

The FAQ section below is organised into clear categories: Account & Registration, Deposits & Withdrawals, Sports Betting, Bonuses, Mobile App, and Responsible Gaming. Each category contains several accordion items — simply click on a question to expand the answer. If you cannot find what you are looking for, our 24/7 customer support team is always available via live chat from within your account dashboard.

We update this FAQ regularly as new features are added to the platform, so it is worth bookmarking this page and checking back if something changes. All payment amounts mentioned on this page are in PKR, and all supported payment methods — including JazzCash, Easypaisa, Raast, Bank Transfer, and mobile wallets — are available to Pakistan-based members.

Still Need Help?

If your question is not listed here, do not worry. You can reach the PK368 support team directly from your member dashboard using the live chat button. Our team is on hand around the clock and typically resolves most queries within a few minutes. For account-specific issues such as a frozen balance or a delayed withdrawal, always contact support with your registered mobile number ready so the team can verify your account quickly.

Quick Navigation

Supported Payments

All transactions processed in PKR.

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

Need More Help?

Our support team is available 24/7. Login to your account and use the live chat feature for the fastest response.

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FAQ

Frequently Asked Questions

Click any question to expand the full answer. Topics are grouped by category for easy browsing.

Creating an account on PK368 takes under two minutes. Visit pk368.win/register, fill in your mobile number and choose a secure password, then verify your number using the OTP sent via SMS. Once verified, your account is active and ready to use. You can immediately deposit in PKR and start betting on Cricket, PSL, Football, or Esports.

Go to the Login page and click the "Forgot Password" or "Reset here" link below the password field. Enter your registered mobile number and you will receive an OTP via SMS. Use that code to set a new password. If you no longer have access to your registered mobile number, contact our support team via live chat for assistance.

No. Each member is allowed one account only. Duplicate accounts are not permitted and may result in all associated accounts being suspended. If you have accidentally created a second account, contact support immediately to have the duplicate removed and your main account restored without any disruption.

Log in to your account and navigate to the Profile or Account Settings section of your dashboard. From there you can update your display name and certain personal details. For changes to your registered mobile number, you will need to contact customer support directly as this requires identity verification for security purposes.

PK368 supports all major payment methods used in Pakistan, including:
  • JazzCash – mobile wallet deposit
  • Easypaisa – mobile wallet deposit
  • Raast – instant bank-to-bank transfer
  • Bank Transfer – direct transfer from any Pakistani bank
  • Debit/Credit Cards – Visa and Mastercard
  • Mobile Wallets – other supported digital wallets
All deposits are processed in PKR with no hidden conversion fees.

The minimum deposit amount varies slightly by payment method but is generally kept low so that members with different budgets can participate. Minimum deposit thresholds are displayed on the deposit page within your account dashboard. All amounts are shown in PKR.

Most withdrawals to JazzCash and Easypaisa are processed within minutes. Bank Transfer and Raast withdrawals typically take between a few minutes and a few hours depending on your bank. Withdrawal requests submitted during high-traffic periods may take slightly longer, but the vast majority are completed the same day. Visit the Withdrawal page for more details.

Common reasons for a delayed withdrawal include: incomplete account verification, an active bonus with pending wagering requirements, a mismatch between your withdrawal method and the name on your account, or routine security checks on larger amounts. If your withdrawal has been pending for more than 24 hours, contact our support team with your transaction reference number for an update.

PK368 does not charge fees on standard deposits or withdrawals. However, your bank or mobile wallet provider may apply their own transaction charges — this is outside of PK368's control. We recommend checking your provider's fee schedule before processing a transfer if this is a concern.

PK368 offers a wide range of sports markets with a strong focus on Pakistan-relevant content. Key sports include:
  • Cricket – Pakistan Super League (PSL), T20 Internationals, ODIs, Test Series
  • Football – major international leagues and tournaments
  • Esports – popular competitive gaming titles
  • Additional sports available in the Sports section

Live betting allows you to place wagers on a match that is already in progress. On PK368, odds for live Cricket and Football matches update in real time as the game situation changes. Simply navigate to the live section of the Sports page, select an ongoing match, and you will see a range of in-play markets. Bets placed during live matches are settled based on the actual match result at the time of completion.

PK368 displays odds in decimal format by default. To calculate your potential return, multiply your stake by the decimal odds. For example, if you place PKR 500 on odds of 2.50, your total return if you win would be PKR 1,250 (PKR 500 × 2.50). Your profit would be PKR 750 (total return minus your original stake). The higher the decimal odds, the less likely the outcome is considered — but the bigger the payout if it comes in.

If a Cricket or Football match is abandoned before a result can be determined, bets are generally voided and your stake is returned to your account balance in PKR. In cases where a match is postponed and rescheduled within a specified timeframe, bets may remain active depending on the market rules. Full details are available in the Terms and Conditions.

After registering your account and making your first qualifying deposit, your welcome bonus is credited automatically. The bonus amount and any applicable wagering requirements are displayed on the Promotions page. Make sure to read the terms of each offer before depositing, as minimum deposit amounts and eligible sports markets may vary.

A wagering requirement means you need to bet a certain amount before bonus funds can be withdrawn as cash. For example, if you receive a PKR 500 bonus with a 10x wagering requirement, you need to place total bets worth PKR 5,000 using bonus funds before that bonus converts to withdrawable cash. Progress towards meeting wagering requirements is tracked in your account dashboard under the Bonuses section.

Yes, most bonuses on PK368 have an expiry period. If wagering requirements are not met within the specified timeframe, any remaining bonus funds are removed from your account. The expiry date and conditions are always displayed clearly on the Promotions page and in your account's bonus tracker. It is a good idea to check your active bonuses regularly to avoid missing the deadline.

The PK368 Android app is available for direct download from our website. Visit the App page, tap the download button, and allow installation from unknown sources in your Android settings if prompted. The app is not listed on the Google Play Store due to platform policies, so it must be downloaded directly from pk368.win. iOS support information is also available on the App page.

This is usually caused by Android's default security setting that blocks installations from outside the Play Store. To fix it:
  • Go to Settings → Security (or Privacy on some devices)
  • Enable "Install unknown apps" or "Allow from this source"
  • Re-download the APK from the App page and install again
If the problem persists, make sure you have enough storage space and that you are downloading the latest version of the app.

Yes, the PK368 mobile app fully supports deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, and cards — all in PKR. The experience in the app mirrors the full website, so you can manage your entire account including betting, depositing, and withdrawing without ever opening a browser.

PK368 provides self-management tools in your account settings to help you stay in control of your spending. You can set daily, weekly, or monthly deposit limits directly from your dashboard. Once a limit is set, it takes effect immediately. Increasing a limit may require a short waiting period as a safeguard. Visit our Responsible Gaming page for more information on all available tools.

Yes. PK368 offers a self-exclusion or cooling-off feature that lets you temporarily or permanently restrict access to your account. This is available through your account settings or by contacting support. We encourage all members to use these tools if they feel their betting is becoming more than casual entertainment. Betting should always be approached as a fun activity with money you can afford to spend — not as a way to earn income.

No. PK368 is strictly for adults only. You must be of legal adult age to register, deposit, or place bets on this platform. We take age responsibility seriously. If you are a parent or guardian, we recommend using device parental controls to prevent underage access to betting sites. If you become aware of underage use of an account, contact support immediately.
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Still Have Questions? We Are Here for You

If your question was not covered above, our support team is just one click away. Or, if you are ready to get started, create your free PK368 account and start betting on PSL, T20 Cricket, Football, and more — all in PKR.

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